Terms and Conditons
1. Introduction
Welcome to the Kuhmichel Abrasiv GmbH website. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our site.
2. General Information
Kuhmichel Abrasiv GmbH
2/3 Woomba Place,
Mooloolaba, Queensland 4557,
Australia
Phone: 1300 124 535
Email: australia@kuhmichel.com.au
3. Use of the Website
By accessing our website, you warrant and represent that you are at least 18 years of age or accessing the site under the supervision of a parent or guardian. You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website.
4. Ordering and Payment
4.1 Product Orders:
All orders placed through our website are subject to availability and acceptance by Kuhmichel Abrasiv GmbH. We reserve the right to cancel any order, refuse service, terminate accounts, or remove or edit content at our sole discretion.
4.2 Payment Terms:
We accept all major credit cards for online transactions. For approved and frequent clients, we offer 30-day payment terms upon request and approval. Payments must be made in full within the agreed terms to avoid any delays in order processing.
4.3 Pricing:
All prices listed on our website are in [insert currency] and include [or exclude] GST unless otherwise stated. We reserve the right to change our prices at any time without prior notice. However, products will be invoiced based on the prices applicable at the time the order was placed.
5. Shipping and Delivery
5.1 Areas:
We currently only offer pick up at our Brisbane and Melbourne facilities. For delivery from and outside these areas, please contact us directly.
5.2 Delivery Timeframe:
Orders typically take 2 to 5 working days for delivery. Please note that delivery times may vary depending on your location and external factors beyond our control.
5.3 Delivery Charges:
Delivery charges will be calculated upon request and are based on the delivery location and order size.
6. Returns and Refunds
6.1 Return Policy:
We do not accept returns for change of mind or over-ordered products. If there is an issue with your order, such as receiving the wrong item or a damaged product, please contact us within 7 days of receiving your order.
6.2 Refunds:
If a return is approved, refunds will be processed using the original method of payment within 14 days of receiving the returned item. Shipping costs are non-refundable unless the return is due to our error.
7. Pickup
Pickup orders are available at our Brisbane, Sydney, and Melbourne warehouses. Once your order is placed, we will contact you to arrange a convenient pickup date and time.
8. Limitation of Liability
Kuhmichel Abrasiv GmbH shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of or inability to use our products or services, even if we have been advised of the possibility of such damages.
9. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Kuhmichel Abrasiv GmbH or its content suppliers and is protected by international copyright laws. Unauthorised use or reproduction of this content is strictly prohibited.
10. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Australia. Any disputes arising from or relating to these terms shall be subject to the exclusive jurisdiction of the courts in Australia.
12. Changes to Terms and Conditions
We reserve the right to modify or update these Terms and Conditions at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of the new terms.
13. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Kuhmichel Abrasiv GmbH
2/3 Woomba Place,
Mooloolaba, Queensland 4557,
Australia
Phone: 1300 124 535
Email: australia@kuhmichel.com
